Ratings & Reviews

Overall Rating

4
(24 reviews)
87.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Hannah R. - |Recommended: NoBetter with Bell — Ever since Lincoln Properties took over the property the quality of the property staff was severely negatively affected. Staff correspondence through email came off as extremely rude. Within less than a month the quality of the outdoor landscaping and pool area had suffered. There was little obvious and clear communication regarding the new payment portal. I will avoid renting with this property company in the future and will NOT be recommending it to anyone.
response from property -Hello Hannah, We are truly sorry to here that you are not pleased with our staff and management. We would love the opportunity to speak with you discuss further! Please contact me at 605westendmgr@lincolnapts.com. Our main goal is to provide the highest level of quality customer service to all of our neighbors and the most enjoyable living experience. We appreciate your time on giving us your input on our landscaping and pool. We will definitely take this in consideration and look for ways to improve these amenities. We look forward to hearing from you soon. Nicole A. Simms Business Manager 605 West End
submitted by Cristina R. - |Recommended: YesClean and safe environment. Staff is very friendly and maintenance is super responsive — I had a pleasant time living here short-term. I never had any issues, especially with neighbors or staff. Amenities were typically well kept. After new management came in, it also looks like the grounds are kept up with a lot better. I only wish there was an additional or two additional doggy waste stations.
response from property -Thanks so very much Christina! We are so very happy to hear you are happy with your home and amenities here at 605 West End. We truly apricate your positive feed back and we agree with you on the pet waste stations. We actually have 2 - more on order to have installed within the next two weeks! Please let us know if we can ever assist you further in any way. Have a great weekend!!!
submitted by Deja H. - |Recommended: YesI LOVE IT HERE — Living here is the best. This place is so nice. The staff makes you feel like a priority and they actually care about their tenants. The location is great, the apartments are a great size, and whenever I need help, the staff is quick to answer any questions I need. The amenities are great and I always tell people, I'm unsure how I got so lucky to find such a good place that is reasonably priced and safe. I have absolutely no complaints. I love living here.
response from property -Thank you Deja!!! We want to truly thank you for your AMAZING feedback!!! We are thrilled that you love where you live! We strive very hard to offer the highest level of quality customer service to all of our neighbors!!! You and your residency are TRULY VALUED! Have a great evening!!!
submitted by William J. - |Recommended: YesAbove and Beyond — Based on when the apartment switched ownership, when it comes to social events the staff that attends are great as they are genuinely interested in interacting with members of the community and like hearing feedback. I hope the amount of social events increase as its nice to meet people in the complex since COVID restricted everything until recently.
response from property -Thanks so very much William! We are so thankful for your positive review and insight!!! We do plan to have at least 4 events per month for are AMAZING neighbors! Please let us know if you have any ideas to share regarding new events! Thanks again and have a great evening!
submitted by Venkata A. - |Recommended: YesQuality — Overall quality is good. Pool seems to be nice with 5ft depth and good length.
response from property -Thank you Venkata! We want to thank you for your positive review! You and your residency are TRULY VALUED with us at 605 West End!!! Have a nice evening!
submitted by Nirupama S. - |Recommended: YesVery good — Good community, clean, convenient location
response from property -Thanks so much Nirupama! We strive very hard to offer all of our neighbors the most enjoyable home and living experience! We truly thank you for your continued residency! Have a great evening!
submitted by Keith B. - |Recommended: YesNice place to live — Quite and convenient
response from property -Thank you Keith for your positive review! We hope that you are truly happy with your home and enjoy residing with us at 605 West End! Have a great evening!
submitted by Matthew P. - |Recommended: YesGreat — Only been here a few days, but everything has been great so far
response from property -Hi Matthew! Thank you so very much for your positive feedback! We strive very hard to offer the highest level of quality customer service to all of our neighbors!!! We want to truly thank you for your residency! Have a great evening! Nicole A Simms Business Manager 605 West End
submitted by Ayooluwa O. - |Recommended: YesIts okay so far — Everything is great, however my bike got stolen from the bike area in the parking deck despite being locked on my first week living here and I saw the cops talking to someone who got his car broken in to less than a week after. Makes me concerned about the safety security. Please put cameras in the parking deck.
response from property -Hello Ayooluwa, We are sorry to hear about these very unfortunate circumstances. Please reach out to me directly at 605westendmgr@lincolnapts.com to discuss your concerns further. We want nothing more for than you and your to be happy in your home and truly enjoy your living experience. Looking forward to hearing from you. Nicole A. Simms Business Manager 605westendmgr@lincolnapts.com
submitted by Sophia E. - |Recommended: YesOverall Good — I would recommend the community but make sure certain negatives are understood i.e. loud A.C., long maintenance wait time, new management
response from property -Sofia, Thank you for your feedback! We are truly sorry to hear you and not pleased. It is our #1 goal that you are happy in your home and that you enjoy your everyday living experience. Please reach out to me personally so I can assist and resolve any current issues or concerns you have. Looking forward to hearing from you soon! Nicole A. Simms Business Manager 605westendmgr@lincolnapts.com
submitted by Emily F. - |Recommended: YesHigh Quality and Reasonable Price — The majority of residents are young professionals. The price is reasonable for everything that is offered.
response from property -Thank you Emily for your feedback! We hope that you are truly happy with your home here at 605 West End! Have a great day!
submitted by Stephen B. - |Recommended: YesNoise — Walls are thin, no insulation. Can hear neighbors day and night
response from property -Thank you Stephen for your feedback. Please feel free to reach out to me at 605westendmgr@lincolnapts.com to discuss your concerns further. We will try to assist in any way that we can! Have a great day!
submitted by Amelia F. - |Recommended: YesN a — N a
response from property -Thank you Amelia for you positive review! We strive very hard to offer the highest level of quality customer service to all of our neighbors! Have a great day!!!
submitted by Emily P. - |Recommended: YesI genuinely LOVE living here at 605 West End — Living at 605 West End has so many great factors, with the most important one being location This apartment complex provides great walkability to downtown Durham and places me in a great location to travel throughout the Triad area. The saltwater pool, fitness center, mail center, and office center have all been major perks to have for my use as well The property staff have gone above and beyond to assist any concern or need I have and are always kind to me
response from property -Thanks so very Emily for your positive feedback!!! We are so very happy to hear that your love where you live!!! We strive very hard to offer the highest level of customer service to all of our neighbors!!! We truly appreciate you and your continued residency!!! Have a great evening!
submitted by Brian S. - |Recommended: YesGreat spot close to everything in downtown Durham — Great staff, clean spaces
response from property -Brian, Thank you so very much for your positive feedback! We want nothing more than for your to always be happy in your home!!! Thank you for your continued appreciation and residency!!! Have a great evening!!!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of 605 West End, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by 605 West End, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose