|Recommended: YesGreat location while rent is kind of pricey it is probably cheaper than any other apartment complex downtown. Not super noisy, pretty diverse families, students, professionals, different ages races, etc. . I've had some issues with my heater hot water, and It took me pushing the office to get updates on when it would be fixed. The maintenance staff is nice, but like another poster mentioned, unable to fix the issue overall. At this point, I'm just living with it. The old office staff was not helpful when my power bill tripled because of my hot water heater issue I hope the new staff is a little more receptive to issues like that. I noticed that someone else mentioned that rent was raised during COVID it definitely wasn't consistent. Some people's rent was raised when their renewal period came up during COVID, and other people's rent was not raised when they renewed during COVID, which was incredibly unfair. Overall, I have no major complaints I will probably renew my lease again.
Samantha, Thank you so very much for your positive feedback! Please reach out to me directly at anytime regarding any concerns you have with your home. email@example.com We truly value you and your continued residency and want you to enjoy your home to the fullest!! Looking forward to hearing from you. Have a great evening!!
|Recommended: NoAggressively average — Pro No bugs fingers crossed Clean facilities Really good location Nice parking Feels secure and safe Cons There was a change of ownership management but little to no communication I can hear my neighbors fucking like rabbits because the walls are so thin Rent is pretty pricey, and they raised rates during COVID There doesn't seem to be much of a sense of community. I've lived here for 4 months and don't know anybody really.
Hello, Thank you so much for the feedback! Yes, Lincoln Property Company has obtained management of the newly named 605 West End Apartments. We do plan to holding several events per month starting in June. We hope that you will attend! The first event will be a meet and greet with all the new staff members. Please let us know if we can assist you in anyway! Have a great day!
|Recommended: YesIt's decent. — It's a good place, but a little pricy for what it offers.
Siddhant, Thank you so very much for taking the time to give us a positive review. We do strive to provide all of our neighbors with the highest level of quality customer service! We truly appreciate you and your continued residency! Have a great weekend!
|Recommended: YesGreat — Moved to Durham and its been great
Veer, Thank you so much for the positive review!!! We are thrilled you are so very happy with your home here at 605 West End! Have a great weekend!
|Recommended: YesSolid reliable choice for the area — Solid range of amenities - pool, gym, grill, lounge, some room to walk around. Occasional events obviously not the past year help build a needed community feel. Location is good, with downtown walkable. Apartment quality has held up after 4.5 years in residence. Depending on where your windows are facing, you may have some traffic noise - W Chapel Hill St is a large road, and Gregson is often used to go down towards 15-501 business.
Shea, Thank you so very much for your positive review. Now that the gathering limitations have changed we will start to have at lease two resident events per month. Our first will be in June, so, be on the look out for information coming soon! Please let us know if we can assist you in anyway regarding your apartment home living. Have a great weekend!
|Recommended: YesGreat — Great
Hi David! Thank you for the amazing rating and review. We are happy to have you as our neighbor here at 605 West End! 605 West End Staff
|Recommended: YesSolid spot for young professionals — Great location and proximity to downtown and Duke's campus. Maintenance has been great and the staff is friendly
Hi William! Thank you for your amazing review and kind words toward our staff and maintenance team. We are happy to have you as our neighbor! 605 West End Staff
|Recommended: YesAmazing apartment complex — This is a very amazing place to live All of the associates are great I would definitely refer to a friend
Hi Alyssa! Thank you very much for your great review. We are happy to have you as our neighbor! 605 West End Staff
|Recommended: NoNice for a short lease but would not live here long term. — I have had several maintenance issues in my apartment so far after only living here a couple of months. The maintenance people are very timely and come quickly to my requests, but can't seem to fix the overall issues. I have emailed the main office a few times and haven't gotten a response until I go down myself in person. My floor plan is nice and spacious for a one bedroom and is very close to downtown. The pool area is also nice and well kept, but the gym hours are inconvenient for someone who works 8-5. Overall, I only signed a six month lease but would not continue on with my lease here.
Hello, We are truly sorry to hear you are not happy! Please contact me directly at firstname.lastname@example.org so we can further discuss all of your concerns. We strive very hard to offer the highest level of quality customer service to all of our neighbors and we would love the opportunity to change your opinion. Also, the gym is now open 24-hours. Looking forward to hearing from you! Nicole A. Simms Business Manager 605 West End